Basic Parts Management

Basic Parts Seminar

Event Description

Are you new to a leadership role in your dealership’s parts department? After learning how to assess your performance, do you want to learn practical tactics for improving not only your numbers, but your own personal performance as well?  Then attend this one and a half day program, which will cover the fundamental skills needed to effectively run your dealership’s parts department.

Content includes:

The Role of a Parts Manager

• Basics of finance for parts managers
• Determining your departmental financial goals
• Understanding key performance indicators (KPIs)
• Assessing your departmental processes and procedures
• Inventory strategies that maximize customer satisfaction within your financial constraints

Becoming the Leader of Your Parts Department

• How to effectively recruit, hire and on-board new employees
• Operational training tools to enhance the learning process
• How to effectively communicate performance expectations and goals

Growing Sales and Profitability

• Inventory strategies that maximize customer satisfaction within your financial constraints
• Operational approaches to serving internal and external customers
• Marketing programs and techniques that work
• How the parts department supports the rest of your dealership
• Staffing for exceptional service with financial responsibility