Leadership Development Institute (LDI)

Program Highlights

1. Participants are brought together three times over the course of LDI.

Key program highlights include:

• Cohort learning experience with interactive workshops facilitated by
  respected industry experts and executive development professionals
• Content focused on both functional/technical know-how and core leadership
  skills with industry-relevant case studies, role plays, and application projects
• AED Leadership Excellence 360 Feedback (LEX-360), a customized
  assessment with feedback from the people who know you best: your
  manager, your peers, and your subordinates
• Recorded webinars to watch between live sessions that enhance and
  support participant learning
• Key synergies across sales, service, parts, rental, finance, and administration

SESSION 1: MARCH 22 – 24, 2023

LEADING SELF/LEADING OTHERS

Program Overview
– LDI methodology and program highlights
– Applying LDI to your dealership

Leading Self/Leading Others
– Leadership vs. management
– Understanding communication and personality styles
– Introduction to the coaching process and the LEX-360 results

Leading the Business The Innovative Distributor Mindset
– Crafting and communicating your vision of tomorrow
– Creating a culture of innovation
– Driving innovation and change in your dealership
– SWOT analysis and goal-setting

SESSION 2: JUNE 21 – 23, 2023

LEADING SELF/LEADING OTHERS

– Leading self and others through conflict
– Interviewing skills and a process to make it effective
– How to adapt leadership styles to get the best from teams

LEADING THE BUSINESS OPERATIONS: PARTS, SERVICE AND RENTAL

– Process improvements across operational areas
– Maximizing parts, service, and rental department profitability
– Understanding big dealer/small dealer competitive advantages
– Top KPIs and using departmental metrics to affect change

SESSION 3: OCTOBER 18 – 20, 2023

LEADING SELF/LEADING OTHERS

– How to have coaching conversations
– Leading self and others through change

Relational Capital

– Building relational capital
– Connecting with others—your team and your customers
– Collaboration over command
– Making every interaction matter

Program Review

– Final capstone presentations